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    Creative Encode Technologies
    Salesforce Case Study

    Resume Screening & Candidate Matching

    AI-Powered Candidate Screening, Smart Deduplication & Automated Candidate Management Platform

    Resume Screening & Candidate Matching
    Enterprise Case Transformation

    Project Overview & Scope

    A growing recruiting team was hiring for multiple roles at once, receiving 20-30 resumes per role. Every resume was opened, read, and keyed into Salesforce manually slow, inconsistent, and easy to lose track of at volume. The client needed recruiters to upload a batch of resumes for a role and have Salesforce read, evaluate, and rank every candidate automatically.

    Problem Statement

    The Challenge

    Recruiters faced time-consuming manual processes, from entering candidate data from PDF and DOCX resumes into Salesforce to screening candidates with inconsistent evaluation criteria. Duplicate Contact records were common when candidates applied for multiple roles, while the lack of side-by-side comparison made shortlisting difficult. Interview follow-ups also had to be emailed manually, adding further administrative effort.

    Engineered Solution

    The Solution

    A single Bulk Resume Screening workspace in Salesforce enables recruiters to upload resumes in bulk, automatically match candidates to open Positions, eliminate duplicates, and receive AI-powered Match Scores with key strengths and gaps all in one view. Agentforce handles candidate matching and record management, while Flow enables bulk interview follow-up emails and Kanban-style pipeline tracking, helping recruiters screen candidates faster and manage the hiring process more efficiently.

    Core Capabilities

    Key Features & Capabilities

    Advanced technical features and capabilities engineered for this solution.

    01

    Position Selection & Bulk Upload

    02

    Agentforce Deduplication

    03

    AI Skill Matching & Scoring

    04

    Side-by-Side Candidate Ranking

    05

    1-Click Bulk Interview Follow Ups

    06

    Kanban Hiring Pipeline

    Business Impact

    Results & Value Delivered

    Full resume batch deduplicated, matched, and scored in a single automated pass. Shortlisting completed directly in the upload screen with zero record switching. Zero duplicate candidate records across all open recruitment positions. Interview scheduling for a full shortlist sent in one click via Flow Automation. Complete hiring funnel visible on one interactive Kanban pipeline board.

    Technology Stack

    Powered by Cutting-Edge Tech

    Leading technologies and tools used to build this solution.

    Agentforce

    Deduplicates and creates/updates candidate records; matches skills to Position requirements; generates Match Score and candidate overview.

    Sales Cloud

    Manages candidates as Contacts and tracks Applications through the hiring pipeline.

    Lightning Web Components

    Powers the upload, scoring review, bulk email, and Kanban pipeline interface.

    Apex & Triggers

    Links resumes to Contact/Application records and supports bulk email and stage sync.

    Flow Automation

    Sends interview-schedule follow-ups to all selected candidates in one action.

    System Artifacts

    Interface & Dashboard Previews

    High-resolution interface previews and system screenshots.

    Bulk Resume Upload Workspace
    Agentforce Candidate Skill Scoring
    Interactive Application Pipeline
    Interactive Application Pipeline
    Clients Success Stories

    What Our Clients Say

    Our clients value not just our technical expertise, but our ability to deliver consistently, communicate clearly, and act as a true extension of their team.

    Aiden & Sydney testimonial thumbnail
    "
    A&S

    Aiden & Sydney

    Co-Founder, Circlez

    United States
    Christoph testimonial thumbnail
    C

    Christoph

    Director, 24hdrop

    Austria
    Tabish testimonial thumbnail
    T

    Tabish

    Associate, Laidlaw & Company

    United States
    Reviewed On
    Clutch
    5.0
    5 Reviews
    Quality
    5.0
    Schedule
    5.0
    Communication
    5.0
    Featured Review

    Custom Software Dev for
    Insurance Company

    Creative Encode Technologies launched the project and is keeping track of the business milestones, MVP, and client demos. The team uses Trello to specify needs necessary for logical and business process context. They're currently maintaining the project's functionality for smooth operation.

    The Reviewer
    CTO, Yokahu
    United Kingdom
    5.0

    "They are time-efficient and the work is of a high quality."

    Mar 23, 2021