Privacy Policy
Introduction
At Creative Encode Technologies, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications. By using our services or providing your information, you agree to the practices described in this policy. We are committed to handling your information responsibly and in compliance with applicable data protection laws.
1. Information We Collect
We collect personal and non-personal information to provide and improve our IT services.
- Personal Information: This may include your name, company, email address, phone number, job title, and other details you voluntarily provide through our website, emails, or other communications. We use this information to respond to inquiries, deliver services, and maintain client relationships.
- Non-Personal Information: We may collect technical and usage data, such as IP addresses, browser type, device information, pages visited, and time spent on our site. We may use cookies and similar technologies to improve website functionality, enhance user experience, and analyze site usage.
2. How We Use Your Information
We use your information to deliver and manage our IT services, respond to inquiries, maintain client relationships, and communicate important updates. Non-personal information is used to improve website performance, develop services, and ensure system reliability.
We process personal information only for legitimate business purposes and in compliance with applicable data protection laws.
3. Data Security
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to personal data is limited to employees, agents, contractors, and other third parties who have a legitimate business need to know. Those parties are subject to confidentiality obligations and only process personal data according to our instructions.
While we strive to ensure data security, no method of transmission over the internet or electronic storage is completely secure. We continually review and enhance our security practices to safeguard your information.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, accounting, or reporting obligations. When determining retention periods, we consider the type and sensitivity of the data, the potential risks of unauthorized use or disclosure, the purposes for processing, and whether those purposes can be achieved by other means.
5. Sharing of Information
We do not sell your personal information. We may share information with trusted third-party service providers who help us deliver IT services, perform analytics, or support business operations. These parties are bound by confidentiality obligations and may only use your data for specified purposes.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal data. You may also have the right to withdraw consent or object to certain processing. To exercise your rights, please contact us using the details provided on our website.
7. Cookies and Tracking
We use cookies and similar technologies to improve website functionality and understand how visitors interact with our site. You may manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated version will take effect immediately upon posting.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us at: sales@creativeencode.com
We will make every effort to respond to your inquiries in a timely manner and address any privacy-related concerns.